JNT Tek

a month ago

JNT TEK handles IT and security for our engineering firm, and they've taken a weight off my shoulders. I mean that. I handled IT for the firm myself for years. Handing it off and letting them take charge has been a game changer. They're fast, dedicated and persistent. They chase problems down, bring in the right people, and everyone on their team knows their stuff. Their ticketing system tracks every request, so nothing slips through the cracks. They go well past day-to-day support. They audited all the equipment in our office, found licenses and software we were paying for and not using, and monitor how our computers are running. They've taken the time to learn our business and the kind of work we do, and they help us build our IT training materials for staff. When we asked them to install a design add-in on every workstation, they had the first machines done within two days. Then they scheduled the rest directly with each person so nobody lost work. In planning sessions they give straight advice, including talking us out of a change that wouldn't have protected our data. I recommend them without hesitation.

4 months ago

JNT Tek has been very helpful in assisting with our teams IT needs, from hardware to software and security provisioning. They have localized support that can be on-site quickly, and helped us migrate seamlessly from another provider that was tough to deal with. Couldn't recommend them more.

11 months ago

JNT has been our firm's IT support for over six years, and I have consistently received positive feedback about their services. The team at JNT is professional, knowledgeable, and responsive, and they excel at clearly conveying issues and solutions to those of us without an IT background. Furthermore, JNT has often gone above and beyond to ensure our computer systems operate efficiently. I would like to extend a special thanks to Justin for his effectiveness and proactive management of our account. Victor S